Delivery timelines depend on your location:
• Within Accra: 1-2 business days
• Outside Accra: 3-5 business days
• International Orders: 7-14 business days

Yes, same-day delivery is available for orders within Accra placed before 12:00 PM. Additional charges may apply.

Shipping fees vary based on your location and the size/weight of your order. The exact cost will be calculated and displayed during checkout.

Yes, once your order is shipped, you will receive a tracking number via email or SMS to monitor your shipment in real time.

Absolutely! We deliver to all regions in Ghana. Our courier partners ensure your package reaches you quickly and safely.

Our delivery team will contact you to reschedule. If unsuccessful, your package will be held at the nearest pickup station for 7 days.

Yes, we offer international shipping for select products. Delivery times and fees depend on the destination. Contact us for specific international shipping inquiries.

We occasionally run promotions offering free delivery. Subscribe to our newsletter or follow us on social media to stay updated on special offers!

If your package arrives damaged, please contact us immediately at [Insert Contact Details] with photos of the damage. We’ll resolve the issue through a replacement or refund.

Yes, we offer an in-store pickup option. Select “Pickup” at checkout, and we’ll notify you when your order is ready for collection.

Yes, we deliver on weekends, but delivery during public holidays is limited. Check with our team for more details.

Yes, you can update your delivery address before the order is shipped. Contact our support team as soon as possible to make changes.